Tenant FAQs

Properties are typically rented on a first-come, first-served basis with a completed application and required fees. We recommend applying as soon as possible to secure a rental.

Move-in costs vary by property. Residents are required to pay the first month’s rent and a security deposit before moving in. Anchor does not require last month’s rent.

Applicants must be at least 18 years old to legally enter into a lease agreement.

Yes, security deposits are generally refundable, provided there is no damage beyond normal wear and tear and all lease terms are met. Deductions may apply for unpaid rent, damages, or cleaning fees.

Applications can typically be submitted online or in person. A completed application, application fee, and necessary documentation (such as proof of income and identification) are required.

Rent payments are made through our secure online resident portal. We encourage all residents to use this system for convenience, transparency, and timely processing.

Check your lease agreement and contact management before getting a pet. Some properties allow pets with additional fees, while others do not. All pets must be approved prior to moving into the property.

Lease agreements typically require all tenants to be responsible for the full lease term. If one tenant wants to stay, they may need to qualify on their own or find a replacement tenant with approval from management.

You’re required to submit written notice at least 30 days prior to your move-out date. Review your lease for any specific terms, then email your notice of intent to vacate by the deadline to ensure a smooth transition.

The property management company handles routine maintenance and repairs, but tenants may be responsible for damages caused by negligence or misuse. All maintenance requests should be submitted promptly through the appropriate channels.